Last updated: November 2024
Introduction
Saga-stone ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out a booking or enquiry form
- Subscribe to our communications
- Contact us directly via email
- Use our services
This information may include your name, email address, vehicle details, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your service bookings
- Communicate with you about your appointments
- Respond to your enquiries and provide customer support
- Send you relevant information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance: to fulfil our service agreement with you
- Legitimate interests: to improve our services and communicate with you
- Consent: for marketing communications, which you can withdraw at any time
- Legal obligation: to comply with applicable laws and regulations
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Service records are typically retained for six years following the completion of services.
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our business
- Professional advisers such as lawyers and accountants
- Regulatory authorities when required by law
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Saga-stone
47 Kingsway Business Centre
Manchester, M19 2PQ
United Kingdom
Email: [email protected]